Highly skilled • detail oriented customer service profess... • ability to communicate effectively with ... • as well as explain company policy and/or... • fast paced environments • previous call center experience handling... • Excel • PowerPoint • etc. Bilingual professional • fluent in English and Spanish
Resumes
Business Customer Service Representative At Santander Bank, N.a
Santander Bank East Providence, RI Dec 2012 to Sep 2014 Bilingual Business Customer Service RepsentativeMetLife East Greenwich, RI Apr 2012 to Nov 2012 Customer Service RepresentativeDirecTV Vendor for Best Buy
Sep 2011 to Dec 2011 Sales/MarketingEast Providence
Mar 2011 to Aug 2011 Bilingual/Filing ClerkComputer Share Canton, MA Aug 2010 to Jan 2011 Customer Service RepresentativePaul Cuffee Middle School Providence, RI Sep 2009 to Jun 2010 Dance InstructorCitizen's Bank Call Center Providence, RI Jul 2009 to Oct 2009 Customer Service Rep
Education:
West End Community Center Providence, RI Jun 2009 GED
Skills:
Highly skilled, detail oriented customer service professional with 2-3 progressive years in the customer service/clerical field Strong written and verbal communication skills, ability to communicate effectively with internal and external associates, as well as explain company policy and/or products clearly Comfortable working in high volume, fast paced environments, previous call center experience handling high volume inbound and outbound dials Working experience with the Microsoft Office Suite including programs such as Word, Excel, PowerPoint, etc. Bilingual professional, fluent in English and Spanish