FTI Consulting - Greater New York City Area since Dec 2011
Technical Support Engineer II
New York & Company Jul 2009 - Dec 2011
Help Desk Analyst
Cablevision Apr 2009 - Jul 2009
Help Desk Analyst
Dial A Mattress Operating Corp. Aug 2006 - May 2009
Help Desk Technician
Education:
City University of New York-Baruch College - Zicklin School of Business 2010 - 2014
MBA, Computer Information Systems & Finance
DeVry University 2007 - 2010
Computer Information Systems, Web Development
Skills:
Troubleshooting Windows 7 Technical Support Software Installation Hardware Help Desk Support Customer Service Microsoft Office Printers Windows Telecommunications Computer Hardware Active Directory System Administration Laptops Voip Lotus Notes Citrix Disaster Recovery Windows Xp Operating Systems Problem Solving Windows Server Software Documentation Customer Satisfaction Vmware Visio Network Administration Voice Over Ip Vpn Microsoft Exchange Printer Support Microsoft Outlook Virtual Private Network Outlook Mac Os X Desktop Support Blackberry Enterprise Server Mobile Devices
FTI Consulting - Greater New York City Area since Dec 2011
Technical Support Engineer II
New York & Company Jul 2009 - Dec 2011
Help Desk Analyst
Cablevision Apr 2009 - Jul 2009
Help Desk Analyst
Dial A Mattress Operating Corp. Aug 2006 - May 2009
Help Desk Technician
Education:
City University of New York-Baruch College - Zicklin School of Business 2010 - 2014
MBA, Computer Information Systems & Finance
DeVry University 2007 - 2010
Computer Information Systems, Web Development
Skills:
Troubleshooting Microsoft Office Hardware Laptops Printers XP Active Directory Windows Operating Systems Customer Service Computer Hardware Outlook Mac OS X Problem Solving Desktop Support Windows 7 VoIP VPN Blackberry Enterprise Server