Social Media Operations Manager | Customer Experience & Operations at Dell
Location:
Raleigh-Durham, North Carolina Area
Industry:
Consumer Electronics
Work:
Dell - Raleigh-Durham, North Carolina Area since Jul 2010
Social Media Operations Manager | Customer Experience & Operations
Dell Oct 2009 - Jul 2010
Social Media Outreach | Global Net Promoter
Dell Sep 2009 - May 2010
Sales Operations/ Global Consumer CE
Dell Feb 2009 - Sep 2009
Process Leader 3 for OSP
Dell Inc. Aug 2006 - Feb 2009
Sales Manager II
Education:
Virginia Western 2002 - 2003
Skills:
Social Media Measurement Customer Experience Brand Loyalty Business Process Salesforce.com Call Center Account Management Call Centers Leadership Product Management Management Vendor Management Social Media Coaching Analytics Process Improvement Team Leadership Team Building Sales Cross-functional Team Leadership Sales Operations Project Management Customer Satisfaction Business Process Improvement Blogging Program Management Facebook Business Analysis Processes Development Training Delivery Development & delivery of training Sales Management Social Media Outreach Social Media Communications Technical Support Brand Awareness Customer Oriented Customer Engagement Customer Retention Customer Service Dependable Team Player Direct Sales Troubleshooting Solution Selling Mobile Devices
Interests:
Music, Technology, Social Media & Social Media tools, Travel, Cooking, Swimming, Boating, Fishing, Camping, DIY projects, Motor Cycles, Sports...
Honor & Awards:
Awards:
Gold Achievement Award (3 times)
Manager of the Quarter (twice)
MVP (twice)
Customer Experience Legend Award
Rep of the quarter (3 times)
Fairview Community Health Center 615 7 Ave, Bowling Green, KY 42101 270-7833573 (phone), 270-7834081 (fax)
TriStar Medical GroupGlasser Clinic 1325 Andrea St STE 100, Bowling Green, KY 42104 270-9013454 (phone)
Languages:
English Spanish
Description:
Ms. Grimes works in Bowling Green, KY and 1 other location and specializes in Family Medicine. Ms. Grimes is affiliated with The Medical Center At Bowling Green and Tristar Greenview Regional Hospital.
Googleplus
Lisa Grimes
Work:
Dresser-Rand - HR Systems Lead (2005)
Lisa Grimes
Tagline:
Dell, Inc.- Social Media Command Center | Customer Experience & Operations
Sylvan Hills Elementary School Sherwood AR 1969-1975, Millstadt Elementary School Millstadt IL 1975-1977
Community:
Duane Ferguson, Deborah Theis, Stephanea Haas, Donald Voegtle, Lynn Zika, Ronda Cook, Robert Julius, Belinda Kough, Sharon Lee, Stephanie Haas, John Carrico, Mary Kelly
Biography:
Life*Living in Middletown, Maryland.*Happily married since 1990 to Craig.*Have a ...