Technical Support • Management • Troubleshooting • Training • Project Management • Microsoft Office • Visio • Microsoft Excel • Html • Customer Service • Electronics • Six Sigma • Field Service • Customer Support • Strategic Planning • Testing • Process Improvement • Service Delivery • Customer Service Management • Web Design • Floorplanning • Rfid Applications • Remote Monitoring • Budget Models • Process Analysis
Sound Transit
Senior Eams Administrator
Fis Nov 1, 2013 - May 2017
Business Systems Analyst Global
Keytroller Llc Feb 2011 - Apr 2013
Customer Support Manager
Nielsen Nov 2007 - Apr 2009
Lead Field Technician
Best Buy Oct 2002 - Nov 2007
Geek Squad Senior
Education:
University of South Florida 2009 - 2012
Bachelors, Bachelor of Science, Accounting, Finance
Skills:
Technical Support Management Troubleshooting Training Project Management Microsoft Office Visio Microsoft Excel Html Customer Service Electronics Six Sigma Field Service Customer Support Strategic Planning Testing Process Improvement Service Delivery Customer Service Management Web Design Floorplanning Rfid Applications Remote Monitoring Budget Models Process Analysis