Stephen P Gipple

US Patent:

20110112943, May 12, 2011

Filed:

Nov 9, 2009

Appl. No.:

12/614881

Inventors:

Jay B. Dietz - Naperville IL, US
Stephen L. Gipple - Davenport IA, US
Patrick J. Simmons - Palatine IL, US
Eugene Bilenko - Davenport IA, US
Gerald A. Cox - Coal Valley IL, US

International Classification:

G06Q 10/00

US Classification:

705 32, 705 11

Abstract:

A location-based mobile workforce management system includes a branch reporting tool (BRT) module, a maintenance and acquisition planning (MAP) module and a safety locator module operatively coupled together and delivered via a web server for access by a plurality of wireless hand-held devices respectively associated with a plurality of service technicians in a maintenance and repair organization. The hand-held devices are configured to supply time-based location readings to a locator service, which in turn supplies those readings to the safety locator module. The central system implements an automated method for collecting travel time to a work site, time spent on-site and travel time from the work site to the next work site and calculating paid time for the technicians as well as generating portal-to-portal billed time invoices for billing customers. Among other features, the safety locator verifies technician travel time.